Help
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Printer Installation Setup
To set up and install a printer, and also understand service content (troubleshooting, error, and maintenance), here’s a detailed guide Remove the printer from the box, including all packaging materials (plastic wraps, tapes, and paper). Install any components, such as ink or toner cartridges and paper trays, according to the printer’s manual.
Seeking Service
To install a driver, follow these steps:
Method 1: Using Official Website
1. Visit the Official Website:
- Go to the official website.
2. Search for Your Printer Model:
- Enter your printer model (for example, HL-L2350DW, MFC-L3770CDW, etc.) in the search box.
3. Choose Your Operating System:
- After selecting your printer model, choose your operating system (Windows, macOS, Linux, etc.).
4. Download the Driver:
- Look for the “Drivers & Downloads” section and download the latest driver for your operating system.
5. Install the Driver:
- Once the driver is downloaded, open the file and follow the on-screen instructions to install the driver.
6. Connect Your Printer:
- If you haven’t already connected your printer to your computer, do it now using either USB or Wi-Fi, depending on your printer model.
7. Test the Printer:
- After installation, print a test page to ensure everything is working.
Method 2: Using the Printer’s Installation CD (If Available)
1. Insert the installation CD:
If your printer came with an installation CD, insert it into your computer’s CD drive.
2. Run the Setup Program:
Open the CD and locate the setup file (usually named Setup.exe for Windows or Setup.dmg for macOS).
3. Follow the Instructions:
The installation wizard will guide you through the installation process. Just follow the on-screen steps.
4. Connect the Printer:
When prompted, connect your printer via USB or Wi-Fi, depending on the model.
Method 3: Using Windows or macOS Built-in Driver (For Some Models)
For Windows:
1. Go to Settings:
Open the “Start” menu, then go to Settings > Devices > Printers & Scanners.
2. Add Printer:
- Click on Add a printer or scanner and wait for your printer to appear.
3. Install the Driver:
Select your printer, and Windows will attempt to install the necessary drivers automatically.
For macOS:
1. Go to System Preferences:
Open System Preferences > Printers & Scanners
2. Add Printer:
Click the + button to add your printer. It should automatically detect the printer and install the required drivers.